Privacy Policy - DivaDash, Inc.

Last Updated: March 14, 2025

 

Introduction

DivaDash, Inc. ("DivaDash," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

 

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide when using our Services, including:

  • Account Information: Name, email address, phone number, and password when you create an account.
  • Profile Information: Demographic information, profile photos, and home address for service delivery.
  • Payment Information: Credit card details, billing address, and other payment-related information.
  • Medical Information: Health history, allergies, and treatment preferences necessary for aesthetic services.
  • Communications: Information you provide when contacting our customer support or communicating with providers.

 

Information Automatically Collected

When you use our Services, we may automatically collect certain information, including:

  • Device Information: Device type, operating system, unique device identifiers, and mobile network information.
  • Usage Data: How you interact with our Services, including browsing activity, features used, and time spent on the platform.
  • Location Information: Precise or approximate location when you use our app, to help match you with nearby providers.
  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies that help us provide personalized experiences.

 

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services
  • Process and complete transactions
  • Match you with appropriate aesthetic service providers
  • Send appointment confirmations, updates, and reminders
  • Communicate with you about our Services, including promotional offers and updates
  • Monitor and analyze usage patterns and trends
  • Enhance the safety and security of our Services
  • Comply with legal obligations
  • Verify your identity and prevent fraud

 

How We Share Your Information

DivaDash may share your personal information in the following circumstances:

 

Service Providers

We share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, data analytics, email delivery, and customer service.

 

Aesthetic Practitioners

We share necessary personal and medical information with the aesthetic practitioners you select through our platform to facilitate the provision of services.

 

Business Transfers

If DivaDash is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

 

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

 

With Your Consent

We may share your information with third parties when you have given us your consent to do so.

 

Your Privacy Choices and Rights

Account Information

You can review and update your account information at any time by logging into your account settings.

 

Marketing Communications

You can opt-out of receiving promotional emails from DivaDash by following the instructions in those emails. Even if you opt-out, we may still send you transactional or relationship messages.

 

Mobile Device Settings

You can control location data collection through your device settings or by uninstalling our app.

 

Cookie Preferences

Most web browsers are set to accept cookies by default. You can usually change your browser settings to remove or reject cookies.

 

Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • Right to access and receive a copy of your personal information
  • Right to correct inaccurate information
  • Right to request deletion of your information
  • Right to restrict or object to certain processing activities
  • Right to data portability
  • Right to withdraw consent

To exercise these rights, please contact us using the information in the "Contact Us" section below.

 

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

 

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

 

Healthcare Privacy Practices

As a company offering aesthetic medical services, we comply with applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) where applicable. We maintain appropriate safeguards for protected health information.

 

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.

 

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

DivaDash, Inc.
43313 Woodward Ave #1342
Bloomfield Hills, MI 48302
Email: info@diva-dash.com
Phone: +1 (866) DivaDash

 

California Privacy Rights

California residents may have additional privacy rights under the California Consumer Privacy Act (CCPA) and other state laws. Please visit our California Privacy Rights page for more information.

 

International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those in your country. We implement appropriate safeguards to protect your information when transferred internationally.